The Digital Foundation
How I Operate Behind the Scenes
This is the infrastructure I run my practice on. It is not billed to you and it is not negotiable. When you share account access with a consultant, you are trusting them with your business presence online. That trust only holds if the person on the other end is operating on a secure, organized, and accountable foundation. Every tool I use is chosen because it meets a specific standard, not because it is free or convenient.
| What It Is | What It Means for You |
|---|---|
| Encrypted Communication and Storage | Your files, emails, and shared documents are stored in Proton Drive, not a personal Gmail or free Dropbox. Everything is end-to-end encrypted by default. |
| Secure Credential Management | Every login and access key related to your accounts is stored in Proton Pass. No sticky notes, no texting passwords, no shared spreadsheets. |
| Clean Invoicing and Billing | All invoices and payments run through Found, a dedicated business account. You always have a clear record of what was billed and when. |
| Real-Time Time Tracking | Every hour worked is logged in Toggl Track as work happens. Your monthly report reflects actual time, not a number someone estimated after the fact. |
What This Means in Practice
These standards do not change based on how small a client is or how straightforward the work looks. They are the baseline. Here is what that looks like day to day:
Why It Matters Who You Work With
Most small businesses have worked with someone who texted them a password, stored files in a personal Google Drive, or sent an invoice from a Gmail account with no record of previous work. That is the industry default. It does not have to be yours. The operational foundation I run my practice on is designed to eliminate those failure points before they become your problem.